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Technologies Review | April 29, 2017

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What Does CRM Mean For Small Businesses?

July 28, 2016 |

As customer satisfaction becomes one of the most important metrics, customer relationship management has become a prominent part of how today’s companies run their business. Consequently, companies are moving from simply managing customer facing operations to transforming all of their business processes with a customer-centric approach. That is why having an advanced CRM system in place became an essential aspect in building relations with clients. Sophisticated automation technology can actually simplify your daily routines by automating key business processes and create a synergy between the core teams at your company.

Regardless of the size and the scale of your business, whether it’s a small startup, e-commerce organization or a big enterprise, your employees will be able to take control of a complete customer journey – from lead generation to the ongoing account management. At the same time, the question remains – what does CRM mean for smaller businesses? Small … Read More

Choosing the Best Business Applications

June 11, 2013 |

When it comes to choosing software applications, many different factors should be considered. Chief among these is the cost of implementation into your current infrastructure. Beyond that, you’ll need to weigh factors such as usability, scalability and compatibility with your already-existing applications.

Some companies operate from the “if it ain’t broke, don’t fix it” mentality. They’re content to use the same old software that they’ve been using for over a decade. This basically means they don’t want to expend the energy to upgrade to newer (read: more efficient) software applications that can help them better compete within their industry.

Buying new software is a necessary good (or evil) that every company should embrace. The difficulty is that virtually an infinite amount of applications is available to choose from, so discerning which applications are best for your company is a challenge. A crucial step in this process is to eliminate any misunderstandings about what’s available so that … Read More

Microsoft’s New Dynamics ERP Resources Saves Your Time and Money

February 24, 2011 |

Microsoft has announced their new resources to help improve productivity and save Microsoft  Dynamics enterprise resource planning(ERP) customers time and money through new interoperable Microsoft technologies. The newly introduced resources include an out-of-box connector between Microsoft Dynamics CRM and Microsoft Dynamics AX and a Data Migration Assistant for Microsoft Dynamics AX customers moving from an Oracle database to Microsoft SQL Server.This connection helps improve productivity by eliminating redundant data entry and provides organization wide insight across the applications through an easy-to-use and familiar Microsoft interface. Connectors between Microsoft Dynamics CRM and Microsoft Dynamics GP, as well as Microsoft Dynamics CRM and Microsoft Dynamics NAV are also available. There are also plans to introduce connectors for Microsoft Dynamics CRM and Microsoft Dynamics SL by the second half of 2011.

Customers can now take advantage of enhanced business intelligence(BI), security, reporting and analysis capabilities, as well as interoperability with Microsoft Office and Microsoft Share Point, all at … Read More